Information for Patients with UnitedHealthcare Community Plans Medicaid Insurance

Since United’s decision to keep Montefiore out of its network and prevent your in-network access to your Montefiore physicians and hospitals, United has repeatedly rejected every proposal and every solution that would restore in-network access to Montefiore. Unfortunately, United’s actions send the message that this is a permanent decision.

Continuing your care with your trusted doctor(s) is one of the most important things you can do for your health. And you do not have to find new doctors or hospitals.

Changing insurance is the only way to regain the in-network access to the doctors you deserve. You can change your United Medicaid plan any time if you have been enrolled for at least 12 months, or within the first 90 days of signing up. The easiest way to keep your in-network access to Montefiore doctor(s) and hospitals is to switch by visiting https://nystateofhealth.ny.gov/ or calling one of the health plans listed and they can assist with making the change.

Montefiore participates in the following Medicaid, CHPlus, and Essential Plan Health Plans:

EmpireBCBS HealthPlus*
800-300-8181
https://mss.empireblue.com/
**Excluding White Plains Hospital and Physicians**

HealthFirst Medicaid 
877-237-1303
https://healthfirst.org/health-insurance/medicaid/

MVP Health Care
800-825-5687
https://www.mvphealthcare.com/members/medicaid/

Affinity Health Plan
866-731-8001
https://www.affinityplan.org/

EmblemHealth Medicaid
877-411-3625
https://www.emblemhealth.com/Our-Plans/State-Sponsored-Programs

Fidelis Care
800- 343-3547
https://www.fideliscare.org/

You will always have in-network access to our emergency rooms. Regardless of our contract status with United, you should always visit the nearest emergency room if you experience a medical emergency.

Your health is our only business, and we apologize for any trouble United’s actions have caused. We know how important it is for you to continue seeing the Montefiore doctors you know and trust.