I have a Compass individual exchange plan

Switch to a plan with MHS in its network.

You may have the opportunity to switch to an insurance company that will guarantee your in-network access to your Montefiore physicians and hospitals for the full 2021 benefit year. The new open enrollment period runs from February 15, 2021 until May 15, 2021. Switch by visiting https://nystateofhealth.ny.gov/.

We participate with the following individual exchange plans: 

  • Empire BCBS Health Plus
  • HealthFirst
  • Emblem
  • MVP
  • Oscar

Apply for Continuity of Care.

If you or a family member is pregnant or undergoing treatment for a chronic condition, you may qualify for Continuity of Care benefits. If you think you may be eligible, we encourage you to apply through United. Call the customer service number on the back of your United health insurance card to see if you qualify.

Call Sir Andrew Witty, CEO, UnitedHealth Group, (952) 205-7401.

  • Let him know what it means for you to lose in-network access to MHS. You shouldn’t have to choose between continuing your care with your trusted Montefiore providers at higher out-of-pocket costs or finding a new provider.
  • Ask him to commit to resolving this issue quickly by offering MHS a fair and reasonable contract, one that doesn’t jeopardize our ability to provide the high-quality care you count on from your Montefiore providers for years to come.
  • Ask him if United will commit to paying for your care directly instead of sending you the check and sticking you in the middle of this.